Privacy Policy

This Privacy Policy explains how Pantamo ("we", "us", or "our") collects, uses, and protects your information when you use our website and application at pantamo.app (the "Service"). We are committed to protecting your privacy and handling your data transparently and in accordance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We collect the following types of information:

• Account information: When you create an account, we collect your name (optional), email address, and a securely hashed password. If you sign in with Google, we receive your name, email address, and profile identifier.
• Content you provide: The ingredients you enter, the recipes you generate and save, and any dish photos you choose to upload.
• Payment information: If you subscribe to Pantamo Premium, payments are processed securely by Stripe. We do not store your full card details — Stripe handles this. We retain a customer reference and subscription status.
• Usage data: Basic technical information such as your device type, browser, and how you interact with the Service, used to keep it running reliably.

2. How We Use Your Information

• To provide and operate the Service, including generating and saving recipes.
• To manage your account and authenticate you when you log in.
• To process subscription payments and manage your Premium plan.
• To track daily generation limits for free accounts.
• To respond to your enquiries submitted through our contact form.
• To display advertising to free-tier users (see Advertising below).
• To maintain security and prevent fraud or abuse.

3. Advertising

Pantamo is free to use for everyone, supported in part by advertising. We use Google AdSense to serve ads to free-tier users. Google and its partners may use cookies and similar technologies to serve ads based on your prior visits to this and other websites. You can learn more and manage your ad preferences at Google Ads & Privacy. Pantamo Premium subscribers enjoy a completely ad-free experience.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and (for free users) serve advertising. Essential cookies are required for the Service to function. You can control non-essential cookies through your browser settings, though disabling them may affect functionality.

5. How We Share Your Information

We do not sell your personal data. We share information only with trusted service providers who help us operate Pantamo, including:

• Stripe — for secure payment processing.
• Google AdSense — for advertising to free users.
• Our hosting and infrastructure providers — for running the Service.

We may also disclose information where required by law or to protect our legal rights.

6. Data Retention

We retain your account and recipe data for as long as your account is active. If you delete your account or request deletion, we will remove your personal data within a reasonable period, except where we are required to retain it for legal or accounting purposes.

7. Your Rights

Under UK data protection law, you have the right to access, correct, or delete your personal data, to object to or restrict its processing, and to request a copy of your data. To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Pantamo is not directed at children under 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out via our Contact page or email us at [email protected].